Monday, February 4th, 2013
Throughout last year, as we invested heavily in our new data sync infrastructure, we gradually had to turn off services that were reliant on the old infrastructure and providing little value to our users. Our Notes service was one of these, so last year we removed Notes from the Ubuntu One web UI.
As part of that ongoing strategy to constantly make sure we are spending our time on the right things, we’ll continue to improve our services during 2013. One of these updates, an upcoming database change, will impact how we currently sync Tomboy Notes. By the end of February 2013 we will cease syncing Tomboy Notes to U1, meaning U1 won’t transfer your notes between computers. Those of you still using U1 to sync your notes will need to stop relying on the service to sync or restore notes after new installations.
We realize syncing notes to Ubuntu One was a nice feature for a small set of people, even so, we are contacting the Tomboy developers to help them support our new APIs which utilizes our new U1DB data sync service.
We are sorry for any inconvenience this causes and if you have any questions please contact us.
Update – February 5, 2013
The timing of our post and the deployment of some changes on the server side (unrelated to notes) yesterday couldn’t have been worse. Due to some unforeseen aftereffects of the deployment, notes sync was impacted, which meant when people synced their notes after this update the notes were deleted. We apologize for this. The good news is Tomboy does not delete notes but moves them to a backup folder. If your notes were deleted, please follow the steps in this FAQ. If you can’t restore your notes that way, please contact support for help.
Also, there are some alternatives for syncing notes in Tomboy. We’re providing two suggestions below.
1. Tomboy local backup
Backup your notes to a local folder and sync that folder with Ubuntu One. Note, if you are syncing notes between multiple computers, there may be some issues that arise due to conflicts. Here is how to sync notes with Ubuntu One and Tomboy’s local folder sync setup:
- Open Tomboy and open the Preferences menu
- Click on the “Synchronization” tab
- Click the “Clear” button
- Select “Local Folder” from the “Service” drop down menu
- Select a folder to sync your notes to from the “Folder Path” menu
- Click the “Save” button
- Open the Ubuntu One Control Panel and click the “Add a folder from this computer” button under the “Folders” tab and select the folder you chose in step 5
Timo Dörr created Rainy, a note synchronisation/cloud server for Tomboy that can be used like Ubuntu One’s notes sync service. Rainy is a more advanced option and requires access to a server. If you’re interested, get started here.