Meet the new kid on the block

Hi there,

I just wanted to take the time to introduce everyone to the latest member of the Ubuntu One team, Duane Hinnen. We are really excited that Duane has officially joined the team as a Customer Support Specialist a role that Duane has been dedicating his spare time to for quite a while now, in fact many of you may already know Duane by his moniker duanedesign.

In his own word Duane says “I have been very passionate about the Ubuntu One project and the concept of personal cloud spaces for quite some time. I started getting interested in Ubuntu One in 2009 while I was developing an application called Stipple which used Ubuntu One. I get a real sense of satisfaction helping Ubuntu One users and it is a dream come true to have the opportunity to spend even more time ensuring Ubuntu One users have the best possible experience and to create a sense of personal, human to human connection.”

What this means is that Duane is here to listen to you answer any questions and help you resolve any problems you may have, he’ll be actively available to our users on the Ubuntu Community Forums, facebook and twitter so go say hi!

6 Responses to “Meet the new kid on the block”

  1. iheartubuntu Says:

    Congrats Duane! When I made the decisive switch from Dropbox to only using UbuntuOne, Duane was instrumental in making sure my particular challenges with U1 were resolved. The give and go of the troubleshooting process was so enjoyable I almost enjoyed having a problem with U1 (just kidding of course!). Long story short, Duane really helped me out and is super easy to work with and U1 works great now. Thanks!

  2. Daniel Holbach Says:

    Congratulations, Duane! :)

  3. Nigel Says:

    Yay! Congrats duanedesign :-)

  4. duanedesign Says:

    @iheartubuntu – Thank you so much for sharing that. I think when i am having a bad day I will come here and read your Response to remind me why I do this.

    @Daniel, @Nigel – Thank you! It means a lot that you took the time to congratulate me. It made me smile all day.

  5. Lavigne Says:

    What a joy to find soemnoe else who thinks this way.

  6. Kelis Says:

    Hats off to whoever wrote this up and posetd it.

Leave a Reply