Archive for May, 2011

Some changes to contacts

Monday, May 9th, 2011

Last month was a big one for Ubuntu and Ubuntu One. For Ubuntu One, in addition to all the improvements we made in Ubuntu 11.04, we also released substantial improvements to contacts on the web, including Facebook import. Our attention now turns to contacts sync for mobile devices.

We’re working on completely revamping contacts sync for mobile to give you an overall better experience. The new service will work with mobile devices running iOS or Android operating systems. We decided to focus on these two operating systems so we can deliver the best user experience without having to limit functionality to the lowest common denominator. The new service will be free and available later this year. If you are interested in testing the new service, please add your email address to this form and we will provide you with more info once the service is ready for testing.

As of June 1, 2011 the current Ubuntu One contacts sync for mobile will no longer be active. We’re stopping support for our current service so we can focus our energy on launching a much better service sooner than we could otherwise.

What happens to my contacts?
Contacts will continue to sync between Evolution and Ubuntu One. Your contacts will still be available via the web. For those who use the current contacts sync service on their phone or with the Funambol plugin for Outlook/Thunderbird this means contacts will no longer sync with Ubuntu One after May 31, 2011.

What if I’m a mobile package subscriber and only use it for syncing contacts?
For those who have the Ubuntu One mobile package and only use it for contacts sync, please contact us and we will provide a refund for all your mobile package charges as well as cancel your mobile package subscription. For those who use music streaming, please continue to enjoy music streaming and you will have the ability to sync contacts later this year.

We realize this transition may leave some of you with further questions, if that’s the case please contact us.

Thanks for your patience. Now it’s back to work on getting the new mobile contacts service out ASAP.