My head is swimming with my viewpoints on management today.  I thought I’d pen some down for others to comment on. Here are five of them:

  1. I believe it’s 80% positive mental attitude and only 20% what you know that really decides and defines the person.  “Leave it with me and I’ll get it done” is what every employer wants to hear.
  2. The cost of the employee is not their salary. The true cost is the “per task cost” in terms of time, teaching & learning curve, and rework.  Cheaper is not always better.  As an employee, internalize the Doctrine of Completed Staff Work. (Something I’m not very good at any longer I must admit.)
  3. There are only two states to a deliverable: Done and Not Done.
  4. If your task isn’t done I’m going to ask “When can I have it?”  “Percent Complete” is meaningless. “Time to complete” is not.  80% complete for four weeks means nothing to me.  Four days to complete does.
  5. There is a difference between Done and Done Done. (i.e. I’ve completed this deliverable vs the deliverable is ready to ship to clients)